FAQ
- How to see competitors’ Facebook ad results?
- Which categories can you find in Sotrender Ads’ Benchmarking?
- How to delete a user or change the account type?
- How to add a new user to Sotrender?
- How to remove profiles from Sotrender?
- How to add the competitor’s profile to Sotrender?
- How to add your own profile?
- How to refresh your authorization?
- How to re-add the authorization?
- How to properly connect your Instagram account with Facebook
- The most common issues with Instagram profiles
- The most common issues with Facebook profiles
- Can I analyze the competition’s profiles?
- Do automatic reports cost an additional fee?
- How can I pay for Sotrender?
- How many users can use an account in Sotrender?
- What social media platforms does Sotrender analyze?
- Can I export social media data from Sotrender?
- Why is Sotrender better than similar platforms?
- What is the difference between Facebook and Sotrender Engagement Indicators?
- What is the Affinity Index and how do we calculate it?
- Does Sotrender offer any additional social media reports?
- How do you measure response time in Sotrender?
- How does Sotrender count Interactivity Index, Relative Interactivity Index, Activity Index, and engagement?
- What is Activity Index?
- What is the Interactivity Index?
- What additional data is available for my own profiles?
- What Page role do I need to have on Facebook to use moderation in Sotrender?
- Can I tag users with Sotrender’s moderation?
- What platforms can I moderate with Sotrender?
- What is moderation on Facebook?
- How does Sotrender’s Facebook Moderation work?
- How can I activate moderation in Sotrender?
- Reach on Facebook – Types and How to Measure Them
- How do I close my Sotrender account?
- What exactly are Sotrender Trends reports?
- When will Sotrender send me my invoices?
- In what currency will I receive my invoices?
- Why is my profile not in Trends reports? How can I add my profile?
- Can I see only local data for international profiles?
- Can I change the profiles added to my account?
- What are Sotrender tips and why should I follow them?
- How do I use Sotrender in order to improve my results?
- Who is an Engaged user?
- Do you search for keywords?
- Why do I have to authorize Facebook with my private account? Is it obligatory?
- Why do I need Sotrender?
- What is Sotrender?
- How to unblock someone on Facebook?