Features
Pricing
Resources
AI & research

Login
Register

FAQ

Search our knowledge base

Search term

How to?

How to delete a user or change the account type?
How to add a new user to Sotrender?
How to remove profiles from Sotrender?
How to add the competitor’s profile to Sotrender?
How to add your own profile?
How to refresh your authorization?
How to re-add the authorization?
How to properly connect your Instagram account with Facebook
The most common issues with Instagram profiles
The most common issues with Facebook profiles

Metrics

Can I export social media data from Sotrender?
What is the difference between Facebook and Sotrender Engagement Indicators?
What is the Affinity Index and how do we calculate it?
How do you measure response time in Sotrender?
How does Sotrender count Interactivity Index, Relative Interactivity Index, Activity Index, and engagement?
What is Activity Index?
What is the Interactivity Index?
What additional data is available for my own profiles?
Reach on Facebook – Types and How to Measure Them
Who is an Engaged user?

Moderation

What Page role do I need to have on Facebook to use moderation in Sotrender?
Can I tag users with Sotrender’s moderation?
What platforms can I moderate with Sotrender?
What is moderation on Facebook?
How does Sotrender’s Facebook Moderation work?
How can I activate moderation in Sotrender?

Payments

How can I pay for Sotrender?
When will Sotrender send me my invoices?
In what currency will I receive my invoices?

Reporting

Do automatic reports cost an additional fee?
Can I export social media data from Sotrender?
Does Sotrender offer any additional social media reports?
What exactly are Sotrender Trends reports?
Why is my profile not in Trends reports? How can I add my profile?

Settings

How many users can use an account in Sotrender?
How do I close my Sotrender account?
Can I see only local data for international profiles?
Can I change the profiles added to my account?
Why do I have to authorize Facebook with my private account? Is it obligatory?

Sotrender

Can I analyze the competition’s profiles?
How can I pay for Sotrender?
What social media platforms does Sotrender analyze?
Why is Sotrender better than similar platforms?
Does Sotrender offer any additional social media reports?
Can I see only local data for international profiles?
What are Sotrender tips and why should I follow them?
How do I use Sotrender in order to improve my results?
Do you search for keywords?
Why do I have to authorize Facebook with my private account? Is it obligatory?
Why do I need Sotrender?
What is Sotrender?

Sotrender Ads

How to see competitors’ Facebook ad results?
Which categories can you find in Sotrender Ads’ Benchmarking?

Automatic reports

Track your competitors

Configuration takes 3 minutes,
we don't require a credit card .

No-bullshit marketing analytics.

Dear Marketer, be sure your current social media deliver spends your money right.
Get no-bullshit analytics for free to find out.

You can always reach us contact@sotrender.com

Product

features
pricing
resources
reports

About

team
blog
jobs
contact

Info

terms of services
privacy policy
cookies policy

Contact information

Fabryczna 5, 1st floor
00-446 Warsaw
US, San Francisco: +1 415 801 6583
UK, London: +44 204 577 3891
contact@sotrender.com

© 2010-2023 Sotrender Resources

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish.Accept Read More

Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.

Non-necessary

Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.

SAVE & ACCEPT