Comfortably managing ads on Facebook to make a good first impression

We went over how to provide great customer service over Facebook, but now we want to dig into another aspect of operating your Facebook profile. Managing ad comments is an important component of a successful social media strategy. If you don’t engage with your fans or take care of their consumer needs, what’s to stop […]

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Latest issues with Facebook Business Manager and our recommended solutions

When you’re running a business Page on Facebook, you have a lot of tasks to get through. That includes creating content and measuring its effectiveness, managing ads, engaging in conversations with users and, last but not least, managing work of the whole team that works on the Page. Business Manager was Facebook’s way of trying […]

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How to Properly Interact with Customers on Social Media

Social media platforms have become one of the most important factors in influencing the lives of those around us. The reach and impact of these apps or sites are nearly unfathomable. They also act as front-line solutions for customer service, business feedback, and problem resolution. The issue many businesses face is how and when to […]

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