Social media platforms have become one of the most important factors in influencing the lives of those around us. The reach and impact of these apps or sites are nearly unfathomable. They also act as front-line solutions for customer service, business feedback, and problem resolution. The issue many businesses face is how and when to […]
Moderation is a necessary part of managing any social media platform. It is a way of regulating content, responding to concerns, and maintaining the quality of your profile. Without moderation on Facebook, your responses would be disorganized. That means you wouldn’t be able to control your brand image and customer service would decline in quality. […]
Cyber Week is becoming a tradition in Sotrender. As you guys warmly welcomed it last year, we are organizing Sotrender’s Cyber Week for the third year in a row.