While developing new features for easy social media analytics in Sotrender, we don’t focus only on Facebook. We are working also on two other popular social media platforms: Twitter and YouTube. Today we’re introducing new set of analytic features. It means more possibilities to boost the Twitter performance both as an individual user or a brand.
New set of tips in Sotrender will boost your Twitter performance
Today we’re presenting new set of automatic data-driven recommendations about the use of hashtags and mentions on Twitter. They allow you to choose the most and the least effective hashtags. They will also show mentions that can increase or decrease the engagement of your followers.
A few weeks ago we introduced also Sotrender Tips for Twitter, thanks to which it is no longer needed to stare at the charts to analyze your Twitter performance. Our tips suggest what is the best time for tweeting and on which days your followers are the most active. As a result, planning your communication aiming at improving results is no longer a problem. Moreover, automated tips will show when your followers are the most and the least eager to retweet or favorite your tweets and mention your brand.
Like our automated data-driven tips for Facebook and recommendations for YouTube, the new tips for Twitter are big and visible. With simple call to actions they tell what should be done. One click on a tip is enough to get immediate access to further explanation and the data related to particular recommendation.
Twitter customer service and further details
With the new set of Twitter tips we’re launching also new features related to Customer Service in social media. This time on Twitter in particular. Starting from today, Sotrender enables you to analyze the changes in the number of mentions and replies.
Furthermore, Twitter analytics panel in Sotrender is becoming more and more precise. Thanks to it you can analyze changes in the numbers of activities during weeks and days of weeks.
As a result, you will learn whether you react fast enough to please your followers and how many mentions you haven’t answered. New features will enable you to track all the activities in a simple and time-saving way. At the same time you will know on which days and hours you should pay more attention.