Twitter Direct Messages default settings are set so you can only receive direct messages from people you follow. If you want to set up Direct Messages for your business, you need to change that as well as a few other things.

Setup your Direct Messages for your business by following these steps:

  • Go to your Twitter Account.
  • Go to your Security and privacy settings.
  • Find ‘Receiver direct messages from anyone’ and check the box.

Direct Messages are a great why to keep things private between you and your customers on Twitter. By making using it a customer service platform, your business can gain quite a bit.

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Read More:
  1. How do I use Direct Messages on Twitter?
  2. Who is following you on Twitter?
  3. Can Twitter help me in building my brand awareness?
  4. How to Conduct an Excellent Twitter Audit in 15 Minutes

Author

Magdalena Poprawa

Content Marketer

Law and communication design student, in love with social media law, coffee and Disney movies.