Posts tagged with sotrender

Why is Sotrender better than similar platforms?

There are many social media analysis and social inbox tools available, so how would Sotrender be a better fit for you than other platforms? Let’s go over what makes Sotrender different. Intuitive UI When using Sotrender, you won’t be overwhelmed by the user interface. Actually, it’s easy to use and you will quickly familiarize yourself […]

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What is the difference between Facebook and Sotrender Engagement Indicators?

Engagement is a metric that you have definitely heard of. But how exactly is it calculated on Facebook and in Sotrender? Which one is easier to understand while providing a fuller picture?

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Does Sotrender offer any additional social media reports?

Yes, we have additional reports that will answer a variety of questions for you. Here is a list of the reports that you can choose from: Reports available in the application Some of our reports require you to have an account in our application. You will need to connect your business social media profiles in […]

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What is Activity Index?

We know that it takes very little effort for a follower to like our post, but sharing or retweeting is an active form of interaction. So we don’t get the full picture when we see the level of engagement in Instagram Insights, because it treats likes, comments, and shares in a similar way. The same […]

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What is the Interactivity Index?

Interactivity Index (or InI, as we call it for short) is a composite activity indicator on a Facebook Page. In short, it is a sum of activities, but the behaviors that we sum are weighted according to how active the user’s engagement is.

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What additional data is available for my own profiles?

Over the years, social media platforms have enacted changes regarding how much data users can analyze from accounts they don’t own. At Sotrender, we rely on access to API so you can access all of the metrics and analyses. Here is what you can learn about your own profiles and your competition.

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How do I close my Sotrender account?

After the trial period ends, your account will automatically change to a demo version. You will not have to pay for this switch. Canceling an account by a User can be done at any time, but it will close only after the current settlement period. To cancel your account, go to Settings, click ‘Subscription’ and […]

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When will Sotrender send me my invoices?

Depending on the selected payment method, you can expect invoices: Within 24 hours after charging your account (credit cards payments). Invoices will be available in panel Settings, under ‘Invoices’ tab. According to your individual contract (bank transfers). Invoices will be sent via email.

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In what currency will I receive my invoices?

In Sotrender we have 2 payment methods. Your options are the following: Credit card – Invoices are settled in Polish Zloty (PLN), Euro (EUR), US Dollars (USD), or British Pound (GBP). Bank transfer – Invoices may be settled in any currency and it’s always described in the client’s individual contract.

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Can I change the profiles added to my account?

Yes, you can change and remove already added profiles. Just go to your account Settings and remove the selected profile. It will disappear at the end of the current billing period. Then you will be able to add new profile.

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