Sometimes, after changing settings in Business Integrations on Facebook, you may need to refresh the authorization in Sotrender, for the changes to take effect.

It may happen that authorization, which you have added some time ago, was removed and you do not have access to your Insights data in the Sotrender app.

Do you have an issue with adding an Instagram profile to Sotrender, that you have access to? 

The Facebook profile that you have access to, does not show up on the list after clicking “Add profile”? Are you missing Insights data after adding authorization? We have prepared a bunch of tips that may be helpful in such a case. Firstly, please check if the profile shows up in Business integrations. If so, […]