{"id":40231,"date":"2020-04-14T13:22:48","date_gmt":"2020-04-14T11:22:48","guid":{"rendered":"https:\/\/www.sotrender.com\/blog\/?p=40231\/"},"modified":"2025-09-24T00:42:46","modified_gmt":"2025-09-23T22:42:46","slug":"how-to-cut-marketing-costs","status":"publish","type":"post","link":"https:\/\/www.sotrender.com\/blog\/2020\/04\/how-to-cut-marketing-costs\/","title":{"rendered":"How to cut your marketing costs in times of COVID-19 without causing harm to your performance and operations"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">The pandemic has completely rearranged the lives of millions of people. It has changed the way we spend our time and money, how we work, socialize, and what we do for fun. For many businesses this shift meant a major change in their business model and daily operations. Needless to add, some companies had to close, temporarily or permanently. <\/span><b>On the other hand, businesses that rely on online distribution &#8211; ecommerce, SaaS, streaming platforms, delivery apps, still have the chance to endure through this crisis. Nevertheless, even the fortunate ones will have to review their spending and seek savings.<\/b><\/p>\n<p><!--more--><\/p>\n<p><span style=\"font-weight: 400;\">In the uncertain times, even the companies who haven\u2019t recorded major losses yet, are are trying to save up in case of even bigger economic damage that is yet to come. As marketing tends to be one of the biggest upfront investments, companies decide to cut down on paid promotional activities first. For example, <\/span><a href=\"https:\/\/www.marketingdive.com\/news\/report-airbnb-pauses-marketing-to-save-800m-during-pandemic-downturn\/575117\/\"><span style=\"font-weight: 400;\">Airbnb froze their marketing spending<\/span><\/a><span style=\"font-weight: 400;\">, whereas Coca-Cola stopped all marketing in the UK. However, for small and medium businesses cutting down on marketing spend whatsoever translates into coming off the consumers&#8217; radar. No spending means no new leads and, consequently, no new revenue.\u00a0<\/span><\/p>\n<p><b>So what can you do to reduce your marketing costs without harming your business results? Read our recommendations.<\/b><\/p>\n<h2><b>Start by reviewing your marketing data<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">First, study your marketing data. Choose a relatively early point in time, when the pandemic has already hit the country or region, where your business is active. From that point on until now, study what has changed in your ecommerce analytics, Google Analytics, social media, CRM or whatever data source is relevant for you. Take a closer look at what has changed in the consumer behavior:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">what products or services are still in demand and what became less popular,\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">how has the traffic changed on your website, which sites are gaining popularity and which experience downturns,<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">whether users are engaging in your social media content and whether your ads still bring the expected results,<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">whether the CTRs of your mailings and newsletters have changed and if people are still engaging with them<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">After analyzing your data, you will see what activities and in what channels need to be re-optimized. Note that it\u2019s too early to shut these activities off yet. Maybe you will be able to tweak your communication to fit the new market conditions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In order to adapt your communication to the newly emerged needs and preferences of your audience, you will have to research their consumer behavior from scratch. It\u2019s not an easy task, so we recommend leveraging professional analytics to support your decision-making process.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At Sotrender, we offer an Audience Interest analysis, which covers more data than Facebook Insights and Google Analytics combined. Our report will allow your brand to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Monitor audience groups and see the trends have changed.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Learn how and where your brand\u2019s content is consumed to adjust your current online strategy.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">See where and how your target audience responds to brand mentions with sentiment analysis (across platforms as well as the web).<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Acquire aggregate data from Google API, Facebook and all web sites, forums, blogs, and more.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If you would like to learn more about the Audience Interest analysis, drop us an email at <\/span><a href=\"mailto:sales@sotrender.com\"><span style=\"font-weight: 400;\">sales@sotrender.com<\/span><\/a><\/p>\n<h2><b>Review all spending in your marketing department<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Make a list of all monthly spending in your marketing department. Determine which activities clearly drive revenue, and which can be put on hold. Below you will find examples of the costs that many marketing departments incur regularly, often without paying much thought as to whether these activities still bring profit.<\/span><\/p>\n<h3><b>Subscriptions<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Check whether you really need the subscription-based SaaS tools that you pay for every month. Remember that some tools follow a strategy whereby they want to be forgotten by their users, so that the user wouldn\u2019t cancel the subscription, because after some time he simply forgets that he even bought it. Take a look at your bank account history to check if you are paying for something you no longer use or need.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Secondly, take a look at the SaaS tools that you use regularly. Decide which ones are absolutely necessary for you and your team, and which ones can be replaced by <\/span><a href=\"https:\/\/www.sotrender.com\/blog\/2020\/01\/affordable-social-media-tools\/\"><span style=\"font-weight: 400;\">cheaper alternatives<\/span><\/a><span style=\"font-weight: 400;\">. For example, if you can\u2019t imagine project management without Asana then stick to it or downgrade to a free version. If you are using a more advanced tool, like for example Hootsuite, check whether you are making full use of all the functionalities in your subscription plan. For example, if you manage only 2 or 3 social media profiles, you don\u2019t need a content scheduling tool, because you can schedule your posts manually.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The good news is that some SaaS companies reduce their prices in the face of the COVID-19 crisis in an effort to keep their clients and acquire new ones. For example, <\/span><a href=\"https:\/\/app.hubspot.com\/pricing\/3842881\/growth-suite?edition=professional&amp;term=annual&amp;contacts=10000\"><span style=\"font-weight: 400;\">HubSpot<\/span><\/a><span style=\"font-weight: 400;\"> reduced all prices of their Growth Suites and informed their existing customers about it in a newsletter.<\/span><\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-40233 aligncenter\" src=\"https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/04\/Hubspot-475x147.png\" alt=\"\" width=\"475\" height=\"147\" srcset=\"https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/04\/Hubspot-475x147.png 475w, https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/04\/Hubspot.png 512w\" sizes=\"(max-width: 475px) 100vw, 475px\" \/><i><span style=\"font-weight: 400;\">HubSpot is reducing prices during the pandemic<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">The same rule applies to paid newsletters or printed business magazines that are delivered to your office every month. Take into consideration whether you really need them, when so much information can be found online for free.<\/span><\/p>\n<h3><b>Paid advertising<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Many companies decide to implement Google Ads to their marketing strategy. This is because they consider it to be a quick fix to increase traffic and conversions on their websites. Indeed, Google Ads can bring you a great ROI &#8211; but it\u2019s only a short-term solution. The moment you stop paying for your Google Ads, traffic to your website will plummet. <\/span><b>Therefore, in the time of limited resources, we recommend to focus on organic traffic growth by means of SEO and content marketing.<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It takes more time to fully experience the benefits of good content marketing, but when your content will start ranking on the first page of SERP, you can be sure to witness a steady inflow of new users to your website\u2026 for free. And don\u2019t worry about the Google Ads &#8211; the campaigns can be easily relaunched when you will be back on your feet financially.<\/span><\/p>\n<p><b>Many bricks-and-mortar companies, who suffer the most in the time of general quarantine, are still investing in advertisements in printed local newspapers.<\/b><span style=\"font-weight: 400;\"> This strategy is ineffective for two reasons: (1) the declining readership stats and increasing banner blindness and (2) it\u2019s expensive. Moreover, it has no measurable effects other than a rather indefinable brand awareness. Therefore, if you own a local business we would recommend you to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Cut off the printed advertising costs and focus on creating an attractive website<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Focus on good SEO, content marketing and <\/span><a href=\"https:\/\/www.sotrender.com\/blog\/2019\/12\/social-media-for-local-seo-success\/\"><span style=\"font-weight: 400;\">social media presence<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Target your local market by ranking for keywords related to your business and location. Don\u2019t forget to set a free Google My Business account, to be visible in Google Search and Maps.<\/span><\/p>\n<h3><b>Subcontractors<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">At a certain point in business growth, most companies decide to delegate tasks to specialized subcontractors, whose commissions take up a substantial share of a company\u2019s marketing budget. However, in the time of financial crisis, you need to reconsider your expenditure and stick to absolute necessities. You need to take on a self-sufficiency, start-up mindset and try to do certain things on your own. For example, managing social media channels is something that you can definitely handle on your own.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, we are perfectly aware that some services offered by subcontractors require advanced skills, such as graphic design, accounting, website maintenance, technical SEO, etc. In such cases, we recommend that you try to come into agreement with your partners, as to how to reduce the costs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Take into account that your partners are probably also stuck in a financial predicament due to the COVID-19 crisis. In order to protect your mutual long-term relationships, you should figure out a consensual temporary solution. Moreover, giving up on certain activities such as SEO and website maintenance can jeopardize your business, and can generate even bigger costs in the long term.<\/span><\/p>\n<h2><b>Manage your social media yourself\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Choosing social media as a means of communication with your clients is a long-term commitment. If you want to reap the benefits of social media communication, you must publish new content regularly, and constantly look for new formats and topics to engage your audience.<\/span><\/p>\n<p><b>Scenario 1: You are already active on social media<\/b><\/p>\n<p><span style=\"font-weight: 400;\">If you have been managing your social media channels for some time now, <\/span><b>the worst thing that you can do is stop posting<\/b><span style=\"font-weight: 400;\">. Especially if you have gathered a considerable amount of followers and your posts keep receiving engagement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you are anxious about what to publish during a pandemic, we recommend that you <\/span><a href=\"https:\/\/www.sotrender.com\/blog\/2020\/04\/what-content-to-publish-during-the-pandemic\/\"><span style=\"font-weight: 400;\">read our guide on what content to publish in the time of crisis<\/span><\/a><span style=\"font-weight: 400;\">. We provide a comprehensive list of ideas, formats and examples, that will help you continue producing content, without ignoring or misusing the context of COVID-19.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Remember that social media management isn\u2019t rocket science, and in case of many businesses it is something that can be done in-house. Assign this task to a person with relatively good copywriting skills and start making graphics in Canva. After some time you will learn as you go, and both your copy and visuals will become better. It\u2019s important to <\/span><a href=\"https:\/\/app.sotrender.com\/auth\/signup\/trial\/en?currency=pln&amp;slug=professional-moderation&amp;_ga=2.252826893.54577261.1586430686-988828170.1561974880\"><span style=\"font-weight: 400;\">analyze your social media performance<\/span><\/a><span style=\"font-weight: 400;\"> and check what content is successful among your audience. Moreover, make sure that you keep a schedule of posts, so that you keep publishing content regularly and you have your content ready at least a week before. Again, you don\u2019t need an external tool for that, an Excel sheet with color coding will do the job.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Remember to experiment with different formats to check whether your audience will like them. For example, Facebook Lives and videos are usually more successful than static posts. You can record them with your smartphone and use yourself or your team members as actors. You definitely have something interesting to share with your audience, because who if not you is the expert in your business niche. There are many other <\/span><a href=\"https:\/\/www.sotrender.com\/blog\/2019\/08\/create-successful-content-social-media\/\"><span style=\"font-weight: 400;\">formats you can try to use to engage your social media audience<\/span><\/a><span style=\"font-weight: 400;\">, so keep experimenting!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Last but not least, venture out of your Facebook page to infiltrate Groups related to your business niche. Learn about people\u2019s needs, what subjects are important for them and join the conversation. Introduce yourself and let them know about your business.<\/span><\/p>\n<p><b>Scenario 2: You want to launch a social media channel now to help your business grow<\/b><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019ve been absent on social media but want to try it as a new way of reaching your audience, it\u2019s a great choice. Especially now when people are spending more of their time online. However, choose your social media channels wisely depending on where your target audience is active. If you own a plumbing business, you probably need\u00a0<a href=\"https:\/\/www.fieldpulse.com\/solutions\/plumbing\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/www.fieldpulse.com\/solutions\/plumbing&amp;source=gmail&amp;ust=1758741708851000&amp;usg=AOvVaw1c4xge_EYXFNbsD23497xa\">dispatch software<\/a>\u00a0but not an Instagram account. SaaS companies are rarely active on Pinterest. Again, the first step to building a successful marketing strategy is the analysis of your audience\u2019s online behavior.\u00a0<\/span><\/p>\n<p style=\"text-align: center;\"><!--HubSpot Call-to-Action Code --><span id=\"hs-cta-wrapper-4b8b03ac-a575-46fc-98b2-c6f1e39fec95\" class=\"hs-cta-wrapper\"><span id=\"hs-cta-4b8b03ac-a575-46fc-98b2-c6f1e39fec95\" class=\"hs-cta-node hs-cta-4b8b03ac-a575-46fc-98b2-c6f1e39fec95\"><!-- [if lte IE 8]><\/p>\n\n\n\n\n\n<div id=\"hs-cta-ie-element\"><\/div>\n\n\n<![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/3842881\/4b8b03ac-a575-46fc-98b2-c6f1e39fec95\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" id=\"hs-cta-img-4b8b03ac-a575-46fc-98b2-c6f1e39fec95\" class=\"hs-cta-img aligncenter\" style=\"border-width: 0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/3842881\/4b8b03ac-a575-46fc-98b2-c6f1e39fec95.png\" alt=\"Start analyzing your social media performance\" \/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(3842881, '4b8b03ac-a575-46fc-98b2-c6f1e39fec95', {}); <\/script><\/span><\/p>\n<p><!-- end HubSpot Call-to-Action Code --><\/p>\n<h2><b>Repurpose content<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Recycling older content is a great way to keep your accounts alive. Even if you currently don\u2019t have time or resources to publish anything new. Go through your older blog posts to decide which one should be updated. Look for outdated data, graphics or information about your business that are no longer valid.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A different strategy would be to check in Google Analytics what older content is performing especially well. You can publish this evergreen content once again with a current date. These days your target audience is spending online more time than ever, so provide them with your best content.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The above strategy doesn\u2019t apply only to blog posts. You can go through your old social media posts and check whether any of the old content could be reused now. Focus especially on the graphics, which tend to be the most time- and money-consuming part of the social media communication. Your followers definitely don\u2019t remember every single post you published, so some content recycling won\u2019t do you no harm. Moreover, you can tweak the copy a little to make it sound like it was written in real-time.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-40277 aligncenter\" src=\"https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/04\/sharp-475x232.png\" alt=\"\" width=\"653\" height=\"319\" srcset=\"https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/04\/sharp-475x232.png 475w, https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/04\/sharp-768x375.png 768w, https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/04\/sharp-950x464.png 950w, https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/04\/sharp.png 1537w\" sizes=\"(max-width: 653px) 100vw, 653px\" \/><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Analysis of the best posts in a given period of time in Sotrender<\/span><\/i><\/p>\n<h2><b>Adapt an ABM approach<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Account-based marketing (ABM) is basically a strategy that brings marketing and sales teams together to map key prospects and then prepare customized communication targeted specifically at one account. The team should first research a specific company, learn about their current needs and financial situation to decide whether it\u2019s a valuable lead. Then you should focus on establishing contact and building relationships with the highest opportunity, highest-value accounts.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This strategy may seem time-consuming at first glance, but in fact, it isn\u2019t more demanding than what you and your team are doing on a daily basis. It just entails a shift in priorities. <\/span><b>Instead of communicating to many people via many channels, often with a very limited chance of success due to lack of proper targeting and insight, you focus only on companies that need your product and are able to pay for it. <\/b><span style=\"font-weight: 400;\">Decide for yourself which approach will work better for you in this difficult time.<\/span><\/p>\n<p><b>Apart from acquiring new clients, you should obviously also focus on not losing the ones you have.<\/b><span style=\"font-weight: 400;\"> Reach out to them, ideally in a personal call, and check if they are still financially afloat. Inform them that you are still available and ask about their current needs. If your relationships with them have lasted over the years and they started having fluidity problems just recently, try to support them by charging them less for a certain amount of time. It\u2019s a win-win situation for you both, and you won\u2019t lose a valuable client.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the time of the COVID-19 pandemic, people and businesses will be much more cautious with spending their money. There will definitely be a lot of online research, comparing offers and negotiating involved. Stay flexible both in negotiations with potential clients as well as in your business model and strategies. Observe, draw conclusions, adapt. In spite of the uncertain times, continue to be present online. Otherwise your potential clients will move on to someone else.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The pandemic has completely rearranged the lives of millions of people. It has changed the way we spend our time and money, how we work, socialize, and what we do for fun. For many businesses this shift meant a major change in their business model and daily operations. Needless to add, some companies had to [&hellip;]<\/p>\n","protected":false},"author":131,"featured_media":40243,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1777,1781,2273],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to reduce marketing costs without harming your business results<\/title>\n<meta name=\"description\" content=\"Learn how you can cut marketing costs in times of COVID-19 without causing harm to your performance and operations. 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