{"id":39711,"date":"2020-02-12T10:42:48","date_gmt":"2020-02-12T09:42:48","guid":{"rendered":"https:\/\/www.sotrender.com\/blog\/?p=39711\/"},"modified":"2025-02-04T15:55:54","modified_gmt":"2025-02-04T14:55:54","slug":"analytics-social-media-copywriting","status":"publish","type":"post","link":"https:\/\/www.sotrender.com\/blog\/2020\/02\/analytics-social-media-copywriting\/","title":{"rendered":"How To Use Analytics To Improve Social Media Copywriting"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Writing for social media is a brutal challenge that can eat up time and resources if you don&#8217;t keep it under control, but it\u2019s also important enough to make it worth that effort. The sheer reach, visibility and flexibility of social media make it undeniably consequential for brands: companies lacking social activity are likely to struggle to compete with more engaged rivals.<\/span><!--more--><\/p>\n<p><span style=\"font-weight: 400;\">Due to this, it\u2019s important to consider the best way to approach it. How can you optimize your social media copywriting? How can you cut down on the time it takes, increase the quality, and form a stronger understanding of its performance? The key ingredient is <\/span><b><i>data-backed analysis<\/i><\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Instead of going with your gut and hoping for the best, basing your tactics on rich analysis ensures that resources are used efficiently and results are properly assessed. This is easier said than done, however. <\/span><b>You need to be aware of how channels differ<\/b><span style=\"font-weight: 400;\"> (audience types, peak posting times, notable metrics, etc.) and <\/span><b>adjust your analysis accordingly<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this post, we\u2019re going to note some of the main issues with <\/span><a href=\"https:\/\/coschedule.com\/blog\/social-media-copywriting\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">social media copywriting<\/span><\/a><span style=\"font-weight: 400;\">, set out the value of using relevant tools, detail how analytics can shape certain types of social content, and list some of the core metrics that you\u2019ll need to follow very closely. Let\u2019s get started:<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Why social copy is so tricky<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">I opened by noting that social media copywriting requires a lot of time, but that\u2019s not the only thing that makes it tough: <\/span><b>it\u2019s also creatively and practically complicated because of each platform having distinct styles and limitations<\/b><span style=\"font-weight: 400;\">. Writing a series of Tweets and writing some Facebook posts are different in some significant ways, for instance.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Think about all the different audiences you could reach. When choosing your topics, you need to know what you\u2019re trying to achieve. There\u2019s also the prospect of writing copy for others to share (namely <\/span><a href=\"https:\/\/www.shopify.com\/enterprise\/instagram-influencer-marketing-in-ecommerce\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">incentivized influencers<\/span><\/a><span style=\"font-weight: 400;\">) in a practice that\u2019s become very common for ecommerce. <\/span><b>Deployed correctly, analytics tracking helps you keep everything in line and make sense of the madness<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Analytics tools you can use<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Having established the value of analytics, what tools can (or should) you use to track them? Firstly, you should obviously take full advantage of native social media analytics tools \u2014 those provided through the platforms themselves \u2014 such as Facebook Analytics or Twitter Analytics. They might not be the most feature-rich options, but they\u2019re free, and they\u2019re fully reliable.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Secondly, you should look into third-party analytics tools that can provide additional features you may find useful. Google Analytics is an obvious choice: it\u2019s free, powerful, and will combine with almost any social media analytics tool through a combination of native integrations and services such as Zapier. There are also <\/span><b>social media analytics tools like <\/b><a href=\"https:\/\/www.sotrender.com\/pricing\" target=\"_blank\" rel=\"dofollow noopener\"><b>Sotrender<\/b><\/a><span style=\"font-weight: 400;\"> that bring different things to the table: take a look at what it can offer and see if it fits into your campaign.<\/span><\/p>\n<p><a href=\"https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/02\/image2-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-39713 aligncenter\" src=\"https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/02\/image2-1-950x340.png\" alt=\"\" width=\"950\" height=\"340\" srcset=\"https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/02\/image2-1-950x340.png 950w, https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/02\/image2-1-475x170.png 475w, https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/02\/image2-1-768x275.png 768w, https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/02\/image2-1-1600x575.png 1600w, https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/02\/image2-1.png 1605w\" sizes=\"(max-width: 950px) 100vw, 950px\" \/><\/a><\/p>\n<h2><span style=\"font-weight: 400;\">Social content you can shape<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Let\u2019s say you have analytics tools in place and gathering data: how can you start improving your social copy? Well, it depends on what you\u2019re writing, so let\u2019s look at some possibilities:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Competitions.<\/b><span style=\"font-weight: 400;\"> Running contests on social media can be very fruitful, but getting the wording right can be tricky. Throughout the course of a contest, analytics can tell you which messages resonate and which don\u2019t, allowing you to make changes. Just familiarize yourself with the <\/span><a href=\"https:\/\/www.sotrender.com\/blog\/2017\/08\/facebook-contests-the-best-and-legal-ways-to-run-them\/\" target=\"_blank\" rel=\"dofollow noopener\"><span style=\"font-weight: 400;\">legal aspects of running a contest or competition<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Hooks.<\/b><span style=\"font-weight: 400;\"> How can you make your posts stand out? With hooks: eye-catching elements, sometimes using text and sometimes using imagery. Discover which hooks work best with particular audiences and channels, and cut those that don\u2019t have any impact.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Explainers.<\/b><span style=\"font-weight: 400;\"> Sometimes it\u2019s useful to offer educational content, and social media videos are great for this. Analytics on popular searches and topics in your field will bolster your creative foundation, giving you ideas about what matters to explain.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Stories.<\/b> <a href=\"https:\/\/buffer.com\/library\/instagram-stories\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">Social media stories involve various pieces of media arranged in timelines<\/span><\/a><span style=\"font-weight: 400;\">, which means that one story can return a <\/span><i><span style=\"font-weight: 400;\">lot <\/span><\/i><span style=\"font-weight: 400;\">of valuable data. Produce one story, then replicate the circumstances for another while changing much of the content format, and see how it affects the performance. Use all that data to yield some major improvements.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Overall, there are fundamentally two ways to use analytics here: you can more clearly <\/span><b>understand how well your content is working<\/b><span style=\"font-weight: 400;\"> (helping you update it), and you can <\/span><b>conduct research<\/b><span style=\"font-weight: 400;\"> \u2014 covering things like how your competitors\u2019 content is doing, what social media users are talking about, and what searchers (in and out of social media) are looking for.<\/span><\/p>\n<p style=\"text-align: center;\"><!--HubSpot Call-to-Action Code --><span id=\"hs-cta-wrapper-b6595d5d-3532-471f-8e6a-e35d6f792d3e\" class=\"hs-cta-wrapper\"><span id=\"hs-cta-b6595d5d-3532-471f-8e6a-e35d6f792d3e\" class=\"hs-cta-node hs-cta-b6595d5d-3532-471f-8e6a-e35d6f792d3e\"><!-- [if lte IE 8]><\/p>\n\n\n\n\n\n<div id=\"hs-cta-ie-element\"><\/div>\n\n\n<![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/3842881\/b6595d5d-3532-471f-8e6a-e35d6f792d3e\"><img decoding=\"async\" id=\"hs-cta-img-b6595d5d-3532-471f-8e6a-e35d6f792d3e\" class=\"hs-cta-img aligncenter\" style=\"border-width: 0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/3842881\/b6595d5d-3532-471f-8e6a-e35d6f792d3e.png\" alt=\"Analyze your social media performance\" \/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(3842881, 'b6595d5d-3532-471f-8e6a-e35d6f792d3e', {}); <\/script><\/span><!-- end HubSpot Call-to-Action Code --><\/p>\n<h2><span style=\"font-weight: 400;\">Core metrics you should consider<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">There\u2019s no use having access to a lot of useful data if you\u2019re not sure what you should be looking at. With hundreds of things being tracked, and many of them having limited significance, you need to know what to look out for \u2014 so here are the things I suggest reviewing:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Impressions.<\/b><span style=\"font-weight: 400;\"> How often are your posts actually <\/span><i><span style=\"font-weight: 400;\">seen<\/span><\/i><span style=\"font-weight: 400;\">? This encompasses all the times they\u2019re served to your followers <\/span><i><span style=\"font-weight: 400;\">and <\/span><\/i><span style=\"font-weight: 400;\">all the times they\u2019re considered relevant enough to be recommended to others. You can learn more about <\/span><a href=\"https:\/\/www.sotrender.com\/blog\/2018\/11\/reach-impressions-guide\/\" target=\"_blank\" rel=\"dofollow noopener\"><span style=\"font-weight: 400;\">analyzing reach and impressions <\/span><\/a><span style=\"font-weight: 400;\">here.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Engagement.<\/b><span style=\"font-weight: 400;\"> How much do people interact with your posts? How often do they expand them? How long do they spend reading them? The more engaged someone is with one of your posts, the more likely it is to be effective.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Follower growth.<\/b><span style=\"font-weight: 400;\"> Even though not all of your followers will be relevant, <\/span><a href=\"https:\/\/buffer.com\/library\/instagram-growth\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">follower growth<\/span><\/a><span style=\"font-weight: 400;\"> is generally a good thing \u2014 and if one of your posts leads to a significant uptick in followers, that\u2019s a great sign that it\u2019s working.\u00a0There are many ways to increase and <a href=\"https:\/\/www.dontpaniclondon.com\/how-to-grow-your-social-media-following\/\">grow your social media following<\/a> just by simply using a few tips and techniques.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Post shares.<\/b><span style=\"font-weight: 400;\"> Whenever someone finds a post sufficiently useful to share with someone they know, it evidently offers something special. This is particularly notable when you\u2019re doing something like running a contest.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Website traffic.<\/b><span style=\"font-weight: 400;\"> While there\u2019s value in simply introducing people to your brand, you probably want to get them from social media to your website, so website traffic (with social media as the source) is a key metric.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Conversions.<\/b><span style=\"font-weight: 400;\"> You might be selling products, providing services, or offering resources \u2014 regardless, you want to maximize the number of conversions, and high-value social content that doesn\u2019t produce conversions must come under scrutiny.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">What good social media copy looks like<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Now that we\u2019ve looked at why social media copywriting is tough and how you can use analytics to improve it, why don\u2019t we think about the end goal of this activity: having social media copy that impresses your target audience, clearly stands out, and <\/span><b>makes your brand memorable<\/b><span style=\"font-weight: 400;\">. What does that involve? What examples are out there to give you some idea of what to aim for?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Well, one brand that consistently nails its social media copy \u2014 easily outperforming its rivals \u2014 is Innocent Drinks (stylized as just <\/span><b>innocent<\/b><span style=\"font-weight: 400;\">). <\/span><a href=\"https:\/\/twitter.com\/innocent\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">The innocent Twitter account<\/span><\/a><span style=\"font-weight: 400;\"> is a tremendous delight, putting out content with a suitably-innocent tone and a great sense of joy. Let\u2019s look at some specific Tweets that really show this:<\/span><\/p>\n<p><a href=\"https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/02\/image4.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-39715 aligncenter\" src=\"https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/02\/image4-950x738.jpg\" alt=\"\" width=\"646\" height=\"502\" srcset=\"https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/02\/image4-950x738.jpg 950w, https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/02\/image4-410x320.jpg 410w, https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/02\/image4-475x369.jpg 475w, https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/02\/image4-768x597.jpg 768w, https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/02\/image4.jpg 1278w\" sizes=\"(max-width: 646px) 100vw, 646px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Recipe posts are extremely common for food-or-drink brands, so they don\u2019t always perform very well. Here, innocent put a great twist on the formula (and threw in a funny jab at broccoli). Why is this so great? Because it doesn\u2019t matter why the social team went with broccoli in particular.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What matters is that it knew people would talk about broccoli, coming up with their own jokes and keeping a conversation going. Were the products discussed? Not so much \u2014 but they didn\u2019t need to be. The point was to make the brand look good, and it worked. Here\u2019s another:<\/span><\/p>\n<p><a href=\"https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/02\/image3-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-39717 aligncenter\" src=\"https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/02\/image3-1-950x642.jpg\" alt=\"\" width=\"628\" height=\"425\" srcset=\"https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/02\/image3-1-950x642.jpg 950w, https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/02\/image3-1-475x321.jpg 475w, https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/02\/image3-1-768x519.jpg 768w, https:\/\/www.sotrender.com\/blog\/wp-content\/uploads\/2020\/02\/image3-1.jpg 1278w\" sizes=\"(max-width: 628px) 100vw, 628px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">This Tweet did even better by going down the so-bad-it\u2019s-good route. Many brands come across as trying too hard on social media, attempting desperately to seem as though they\u2019re not being promotional \u2014 but innocent knows that being relaxed and not taking itself too seriously is the way to go. No one resents the company for trying to sell smoothies. Why would they?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another way to see what can be good about social media copy is to think about what\u2019s so often <\/span><i><span style=\"font-weight: 400;\">bad <\/span><\/i><span style=\"font-weight: 400;\">about it. Instead of including some terrible examples (they\u2019re not hard to find), I\u2019ll point you towards <\/span><a href=\"https:\/\/psmag.com\/social-justice\/what-is-with-all-the-bad-corporate-tweets\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">this great Pacific Standard piece<\/span><\/a><span style=\"font-weight: 400;\"> about the questionable efforts corporations make to pretend that their advertising isn\u2019t <\/span><i><span style=\"font-weight: 400;\">really <\/span><\/i><span style=\"font-weight: 400;\">advertising.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The comparison with innocent is obvious: forced memes versus genuine rapport, and concealed intentions versus reassuringly-blatant marketing messages and product recommendations. And based on how glowingly innocent\u2019s followers endorse the company and its products, I have no doubt that the analytics confirm the strength of its approach.<\/span><\/p>\n<h2>To wrap it up<\/h2>\n<p>Wrapping up, using analytics is key to maximizing the impact of your social media copy, whether you\u2019re looking for inspiration or optimizing your <i>iteration<\/i>. Follow these tips to take things to the next level.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Writing for social media is a brutal challenge that can eat up time and resources if you don&#8217;t keep it under control, but it\u2019s also important enough to make it worth that effort. The sheer reach, visibility and flexibility of social media make it undeniably consequential for brands: companies lacking social activity are likely to [&hellip;]<\/p>\n","protected":false},"author":167,"featured_media":39719,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1779,2273],"tags":[573,893,3013],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How To Use Analytics To Improve Social Media Copywriting<\/title>\n<meta name=\"description\" content=\"We discuss issues of social media copywriting, relevant tools, how analytics shape content, and the core metrics that you\u2019ll need to follow very closely.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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