{"id":34285,"date":"2018-07-09T11:08:18","date_gmt":"2018-07-09T09:08:18","guid":{"rendered":"https:\/\/www.sotrender.com\/blog\/?p=34285\/"},"modified":"2018-07-09T13:09:46","modified_gmt":"2018-07-09T11:09:46","slug":"10-questions-sotrender-customer-121pr-agency","status":"publish","type":"post","link":"https:\/\/www.sotrender.com\/blog\/2018\/07\/10-questions-sotrender-customer-121pr-agency\/","title":{"rendered":"10 questions for the Sotrender Customer – 121PR agency"},"content":{"rendered":"

Have you ever wondered if Sotrender\u2019s solutions are suitable for your company? Will they suit all your needs and challenges you have every single day? And if you actually need social media analytical tool?<\/span><\/p>\n

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We\u2019re proudly introducing new article series in which we\u2019ll present you, our customers. Customers, who are very diverse – single brands, which individually run their social media channels; medium and big agencies, which are handling the social media channels of big international companies and corporations; but also media houses or creative agencies. <\/span>How do they use Sotrender in their daily work? Which functions and features are most useful for them? Why did they decide to start using a social media analytical tool? <\/span><\/p>\n

Let\u2019s find out by starting with a small conversation with one of our first customers\u2026<\/span><\/p>\n

\"Justyna

Justyna Dzieduszyca, 121PR<\/p><\/div>\n

How long have you been our client?
\n<\/b>Since the very beginning of Sotrender actually! We\u2019ve been cooperating with Sotrender, using its solutions both when it comes to paid and custom reports and the tool itself, since 2011. <\/span><\/p>\n

Why did you decide to start using Sotrender?
\n<\/b>We were looking for a tool in which we\u2019d have access to data about the Facebook Pages we run, but presented in a convenient, clear, and transparent way. Obviously we were also considering the prices, and comparing them to other international solutions, and Sotrender was more affordable for us. Another important thing which cleared our minds about using Sotrender was the Comparison feature, which enables us to compare our profiles to competitors.
\n<\/span>Before we decided on Sotrender, we had a chance to cooperate with Jan Zaj\u0105c and Dominik Batorski on a research project and this cooperation proved to us that the data provided by Sotrender is 100% reliable and their methodology is also right. <\/span><\/p>\n

What do you value the most in Sotrender?
\n<\/b>Quite many things actually! We really appreciate how flexible an approach you have. Customer service is always ready to talk and meet with us, explain whatever is not clear and respond to our needs. And our plan meets the expectations we have perfectly!
\n<\/span>Apart from the tool, we also value a wide range of additional possibilities when it comes to gathering data from social media, e.g. Share of Voice analysis, export of comments, paid and custom reports and other social media analysis.
\n<\/span>For example, in February, 2018 we presented a report based on research of polish cosmetic brands on Facebook and Instagram, which we conducted with Sotrender for one of our customers.<\/span><\/p>\n

\"Analyze<\/a><\/span>