{"id":51240,"date":"2021-07-29T10:23:59","date_gmt":"2021-07-29T10:23:59","guid":{"rendered":"https:\/\/www.sotrender.com\/resources\/?p=7739\/"},"modified":"2025-02-03T15:05:19","modified_gmt":"2025-02-03T14:05:19","slug":"moderator-deleted-comment-facebook","status":"publish","type":"knowledge_base","link":"https:\/\/www.sotrender.com\/blog\/knowledge_base\/moderator-deleted-comment-facebook\/","title":{"rendered":"Can I see who deleted a comment on Facebook as a moderator?"},"content":{"rendered":"

\u2139\ufe0f Note: As of January 23, 2025, the Social Inbox feature is no longer available in Sotrender.<\/strong><\/p>\n

As a social media manager or moderator, you have to look through and moderate many comments on a daily basis. However, there might be situations where a comment gets deleted by accident or you need to know who deleted entire comment threads on any given day.<\/p>\n

So how can you find out who deleted a comment on Facebook? We’ll show you a fairly easy way to find out!<\/p>\n

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Deleting Facebook comments – a dilemma<\/h2>\n

Sometimes you’ll spot a comment that really doesn’t belong under one of your posts. Obviously, you or someone else in your team will delete it. Alternatively, you or your higher-ups need to know who handled a specific set of comments one day. Whether it’s for quality assurance or just a routine check, it’s good to have access to Facebook comment history.<\/p>\n

There’s one problem: deleting content on Facebook is considered to be an irreversible action.<\/strong>\u00a0After you delete a post or a comment, you can’t check what was deleted. You can’t even find out who deleted it. The content disappeared. So essentially, you can’t see who deleted a comment on Facebook if you’re only using Facebook to moderate comments and messages.<\/p>\n

This puts a lot of responsibility on social media managers and moderators.<\/p>\n

However, there’s a third-party tool that can help you track all comment history, so it won’t be an issue.\u00a0The good news is that it’s available in\u00a0<\/span>Sotrender\u2019s Social Inbox.<\/span><\/a><\/p>\n

Using Sotrender to see who deleted a comment on Facebook<\/b><\/h2>\n

If you delete a comment on Facebook via Sotrender, it will disappear on Facebook. So whenever a user “dirty deletes” or your own moderators just delete their comment, you’re missing context.<\/span><\/p>\n

It will still be available for preview in Sotrender, though. You will even see which moderator deleted the comment<\/strong>.\u00a0<\/span><\/p>\n

\"who<\/p>\n

This is a frequently asked for option in social media agencies where a few people work on moderating one Facebook page. In case of a mistake or a rash decision, the team will know who is accountable.\u00a0<\/strong><\/span><\/p>\n

If at some point you will need to get back to deleted comments, you can filter Sotrender\u2019s social inbox by \u2018deleted\u2019 and see all the deleted comments.\u00a0<\/span><\/p>\n

Don’t forget about <\/span>Sotrender’s Social Inbox analytics<\/b>, where you can check how many comments have been deleted on your analyzed Facebook page in a chosen period of time.<\/span><\/p>\n

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Read more about similar topics here:<\/strong><\/h3>\n