{"id":51234,"date":"2020-02-25T15:03:43","date_gmt":"2020-02-25T15:03:43","guid":{"rendered":"https:\/\/www.sotrender.com\/resources\/?p=7597\/"},"modified":"2025-02-03T15:09:27","modified_gmt":"2025-02-03T14:09:27","slug":"see-hidden-comments-facebook","status":"publish","type":"knowledge_base","link":"https:\/\/www.sotrender.com\/blog\/knowledge_base\/see-hidden-comments-facebook\/","title":{"rendered":"Will users see their comments if we hide them on Facebook?"},"content":{"rendered":"<p>Yes. The user who wrote the comment and their friends will still see the comment after we hide them. However, no one else will see the comment anymore. Therefore, it might be tempting to hide any comment which we find threatening to our brand or that we simply feel uncomfortable answering. From the brand reputation perspective, it is not the best solution.<!--more--><\/p>\n<h2>What comments should be hidden on Facebook?<\/h2>\n<p>Comments that deserve to be hidden are the ones that we can&#8217;t address with help, advice, an apology, or gratitude.<\/p>\n<p>Specifically, the ones that are:<\/p>\n<ul>\n<li><strong>Spammy<\/strong>. <span style=\"font-weight: 400;\">These comments might be sent by bots and fake accounts. They usually offer some \u2018follow for follow\u2019 (or F4F deals and discounts for different services). Don\u2019t allow these questionable comments to linger on your Facebook page.<\/span><\/li>\n<li><b>Vulgar and offensive<\/b><span style=\"font-weight: 400;\">. This is self-explanatory and the best strategy is not only to hide such comments but also to report them to Facebook.<\/span><\/li>\n<li><b>Difficult<\/b><span style=\"font-weight: 400;\">. We don\u2019t mean hiding them permanently, like in the case of the points above. Hiding a problematic comment gives you time to consult with your supervisor or colleagues. You can conduct quick research about the problem and prepare a perfectly comprehensive and informed answer. Other users will notice that your brand can face the problem and find the right solution.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Comments that threaten your brand\u2019s reputation should be hidden if they can\u2019t be addressed. It\u2019s crucial for social media managers and community managers to <strong>stay alert and act on such comments before they cause a social media crisis<\/strong>.<\/span><\/p>\n<h3><strong>Read more about similar topics here:<\/strong><\/h3>\n<ul>\n<li><a href=\"https:\/\/www.sotrender.com\/resources\/knowledge-base\/community-management\/report-offensive-comment-facebook\/\" target=\"_blank\" rel=\"dofollow noopener\">How can I report an offensive comment on Facebook?<\/a><\/li>\n<li><a href=\"https:\/\/www.sotrender.com\/resources\/knowledge-base\/organize-my-facebook-inbox\/\" target=\"_blank\" rel=\"dofollow noopener\">How can I organize my Facebook inbox better?<\/a><\/li>\n<li><a href=\"https:\/\/www.sotrender.com\/blog\/2019\/12\/interact-with-customers-social-media\/\" target=\"_blank\" rel=\"dofollow noopener\">How to Properly Interact with Customers on Social Media<\/a><\/li>\n<\/ul>\n","protected":false},"author":131,"featured_media":7557,"template":"","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Will users see their comments if we hide them on Facebook?<\/title>\n<meta name=\"description\" content=\"There are several reasons to hide comments on a Facebook Page. 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