{"id":51081,"date":"2017-01-11T10:45:41","date_gmt":"2017-01-11T10:45:41","guid":{"rendered":"https:\/\/www.sotrender.com\/resources\/?p=1773\/"},"modified":"2025-02-21T01:14:30","modified_gmt":"2025-02-21T00:14:30","slug":"how-do-i-deal-with-negative-feedbackcomments-on-twitter","status":"publish","type":"knowledge_base","link":"https:\/\/www.sotrender.com\/blog\/knowledge_base\/how-do-i-deal-with-negative-feedbackcomments-on-twitter\/","title":{"rendered":"How do I deal with negative feedback and comments on Twitter?"},"content":{"rendered":"<p><b><\/b><span style=\"font-weight: 400;\">Often business owners are not very eager to use Twitter because of the high amount of negativity on the platform. However, negative feedback is manageable, and can often turn into a positive for your business. As long as you handle it correctly. <\/span><!--more--><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Don\u2019t get into a shouting match. If someone is aggressive or rude, <\/span><b>respond with patience and kindness<\/b><span style=\"font-weight: 400;\">. If you start being negative to them, then you\u2019re just as bad. Respond politely. And if you can, try to joke about it in a way that your positive follers will appreciate.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Be honest.<\/b><span style=\"font-weight: 400;\"> If you did something wrong &#8211; apologize. If you didn\u2019t do something on time &#8211; do it now and explain why you were late. Dodging the truth will just damage your rapport with your followers, so avoid it.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Figure out something<\/b><span style=\"font-weight: 400;\">! If someone complains about your actions and you can find a solution for this person &#8211; Do it. <\/span><b>Promise to<\/b> <b>help &#8211; but only if you can<\/b><span style=\"font-weight: 400;\">. Just never promise to do something you can\u2019t guarantee.<\/span><\/li>\n<\/ul>\n<h6><span style=\"font-weight: 400;\">Read More:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/h6>\n<ol>\n<li><a title=\"How do I get Twitter Followers?\" href=\"https:\/\/www.sotrender.com\/resources\/knowledge-base\/how-do-i-get-twitter-followers\/\">How do I get Twitter Followers?<\/a><\/li>\n<li><a title=\"Who will see my tweet?\" href=\"https:\/\/www.sotrender.com\/resources\/knowledge-base\/who-will-see-my-tweet\/\">Who will see my tweet?<\/a><\/li>\n<li><a title=\"What to post on Twitter?\" href=\"https:\/\/www.sotrender.com\/resources\/knowledge-base\/what-to-post-on-twitter\/\">What to post on Twitter?<\/a><\/li>\n<li><a href=\"https:\/\/www.sotrender.com\/blog\/2018\/08\/twitter-audit\/\" target=\"_blank\" rel=\"nofollow noopener\">How to Conduct an Excellent Twitter Audit in 15 Minutes<\/a><\/li>\n<\/ol>\n","protected":false},"author":81,"featured_media":51918,"template":"","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do I deal with negative feedback and comments on Twitter? - Sotrender Blog<\/title>\n<meta name=\"description\" content=\"Often business owners are not very eager to use Twitter because of the high amount of negativity on the platform. 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