Social media customer service – analyze and improve it!

Efficient social customer service is becoming one of the most important aspects of the companies’ presence in social media. Both Facebook and Twitter users are more and more frequently using these channels to ask questions or complain about the quality of services. Agencies and employees are being evaluated on the basis of the efficiency of […]

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Sotrender in Brand & Retail Accelerator!

We are proud to announce that Sotrender has been selected to the Plug N Play Brand & Retail program. This gives us a chance to work alongside many corporate partners i.e. the biggest US brands as The Clorox Company, United or Hershey’s, as well as to participate in many special events and meeting with mentors and […]

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Sotrender is changing!

We’re constantly working on Sotrender‘s development so that our tool is even more useful and effective. To achieve that aim we introduce on regular basis new changes to the application. Thanks to the latest updates we can download the data faster and Sotrender users can track activities of their competitors in real time. We’ve introduced also new […]

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