Building a SaaS product, like Sotrender, requires constant updates and focus on quality and users’ satisfaction. Sometimes this means bigger changes, like e.g. recent introduction of customer service module. Yet there are also many small improvements and bug fixing (yes, we do find bugs, sometimes – who doesn’t? 😉 ). For example, a few days ago we introduced […]

Efficient social customer service is becoming one of the most important aspects of the companies’ presence in social media. Both Facebook and Twitter users are more and more frequently using these channels to ask questions or complain about the quality of services. Agencies and employees are being evaluated on the basis of the efficiency of […]

We are proud to announce that Sotrender has been selected to the Plug N Play Brand & Retail program. This gives us a chance to work alongside many corporate partners i.e. the biggest US brands as The Clorox Company, United or Hershey’s, as well as to participate in many special events and meeting with mentors and […]